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Mai Thai

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icemn21:
I just have to brag on Mai Thai.  We placed an order last week which included French Roast among other things.   The package showed up with French vanilla instead.   I sent an email at about 8PM local and by 8AM the next day, I received an apology and was informed the French roast was boxed up and on the way. 

Top notch customer service!!!!

Stwood:
Sounds like sweet service!

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