Got my Berkey not that long ago either - also from Jeff and I've been very pleased. I delayed buying it because I'd never seen one in person and didn't have a good sense of how larg theuy were, how'd it really work in my daily life, etc. Now, I can't imaging not using it. I've actually started drinking more water - it tastes better. My kids commented on that too. I didn't get the primer system - did it manually, but it worked fine. I did get the spigot showing the water level - that has been great. No problems, didn't need to call on any Berkey Guy amazing customer service.
As I'm typing this, I do have one question.
Jeff - If you read this, please respond when you get a moment.
How full should I fill the top container? At first, I would add water whenever I took some out. So if I filled the kettle for tea, or the water pitcher for the table, I'd add water to the system to 'top it off'. After thinking about it a while, it seemed to me that the tops of my black filters might get a lot less use than the bottoms if I fill up the top only halfway. Now I fill the top container to the top at night, use it during the day and wait for the bottom to be just about empty, before doing a full refill. Thanks in advance for any advice.
Jesse
